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Shipping & Delivery

Shipping Method For <Ah Beng The Movie: Three Wishes> Limited Edition PRE-ORDER DVD Package:

(Registered Mail ONLY)

Delivery period is subject to buyer’s location

For PENINSULAR MALAYSIA

within 5 working days

For EAST MALAYSIA

Within 7 working days

Offered at a Special Postage Rate, where buyer need to pay RM0.01 only.

If other item(s) are purchased in the same order, buyer is required to select mode of courier (Normal Postage or Class 1 Postage) for the delivery of other item(s) being purchased.

To be delivered separately to buyer and at the RM0.01 Special Postage Rate only from the order even though it was made in the same purchased with other item(s). Buyer is required to pay for the postage charges for other item(s).


Shipping Method (Normal Products)

Speed Post

 (POS Laju Malaysia)

 

Delivery period is subject to buyer’s location

3 to 10 working days

Carried out by Poslaju International Courier (Post Malaysia)

Shipping charges including insurance and tracking number.

When you received a physically defected item or damaged parcel, please notify us by sending an e-mail to marketing@pmp-entertainment.com within five (5) working days, from the date you received your parcel. Kindly provide us with your order number and damage description of the merchandise. You must retain the original shipping package until the incident has been resolved. We will send you a replacement unit, once the insurance claim has been released.

 

Registered Mail

 

Delivery period is subject to buyer’s location

4 to 31 working days

Carried out by Post Malaysia

Shipping charges excluding insurance or tracking number.

Since Registered Mail does not has insurance coverage, pmp-entertainment.com is not responsible to your damaged/lost parcel sent by Registered Mail.

TNT

UPS

You may contact us at marketing@pmp-entertainment.com, giving us your order number, if you don't receive your order within the normal shipping period. We will keep track your order delivery status



Customs Regulatory, Import Duties and Impound Shipments:

1.        Buyer is responsible to find out and understand the respective country regulatory on VCD & DVD trading. This may result in Custom Taxes, Import Duties, and/or VAT (value added tax) imposing to country buyer. PMP-entertainment.com is not responsible for any Customs Taxes, Duties, and/or VAT on any business transaction.

2.        In the event of customer order being returned to pmp-entertainment.com, due to customer failed to pay Custom Taxes, Import Duties, and/or VAT, customer is liable for the full product order charges and shipping charges incurred.

3.        PMP-entertainment.com is not responsible to any customer order which was impounded by Local Custom Officer and/or local government. We will not refund, resend order that is impounded by Custom Officer. However, we may give you the best service to assist you, when such very unlikely circumstance arises.




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